Have a Claim?

In your time of need, Activa is ready to help restore your dreams. To report a claim, use one of these convenient options to get what you deserve.

When filing a claim, please be prepared to provide the following:

1. 1. Your name, address and phone number

   2. Activa Insurance policy number

   3. Date and time of incident

   4. Brief description of what happened

   5. Insurance and contact information for others involved

For Motor Accident

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Group Personal Accident

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For a life insurance Claim

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

Please have available the following information about the insured:

• First and last name

• Date of birth

• State of residence

• Life insurance policy number

After you’ve filed a life insurance claim and all of the necessary forms (death certificate, etc.) have been received, Activa International Insurance Company Liberia Limited will process the claim.

Commercial Building

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Fidelity Gaurantee

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Machinery Breakdown

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562  or  (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Marine Insurance

• Call (+231)776-252-468, (+231)886-899-168 , (+231)886 516562 or  (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Public Liability

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562  or  (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

For Theft

• Call (+231)776-252-468, (+231)886-899-168, (+231)886 516562 or (0777-Claim8)

• Contact your Activa Insurance agent

• Download the claim form

• Report a claim online.

​If you are unsure whether to file a claim, contact your Activa Insurance agent for assistance or click below to request a Claim not listed.

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